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Pollock Properties, Inc., has three partners — Ann Pollock, Gaynell Roberts, and Doug Jensen — who not only offer a broad range of complementary skills, but who are deeply involved in the local Flagstaff community. All three are members of the National Association of Realtors, the Arizona Association of Realtors, and the Northern Arizona Association of Realtors.

Partners

Ann Pollock, Broker and Co-Owner

A third-generation Flagstaff resident, Ann has worked in real estate since 1969. Her 35-year stint in the industry covers all aspects of sales, property management, commercial management, commercial leasing, mortgage loan servicing, and limited appraisal activity. Prior to opening her own brokerage firm in 1982, she worked at Coldwell Banker Commercial Brokerage Company, Western Savings & Loan Brokers (in REO dispositions), and Northern Arizona Realty & Investment Company. She also leased and/or managed four major local shopping centers, including Westcor’s Flagstaff Mall.

Over the past 20 years, Ann has become a community leader. She has served on the boards of many local organizations, including the Northern Arizona Association of Realtors (6 years), the Flagstaff Chamber of Commerce (6 years), the Advisory Board of the Salvation Army, the Flagstaff Pine Country Pro Rodeo (15 years) and the Arizona Historical Society. She was part of the search committee for the new Dean of the College of Business at Northern Arizona University and currently serves as a volunteer for the Sheriff's Search and Rescue.

Ann was nominated for the Athena Award in 1992, a testament to her contributions to the community, as well as her excellence, creativity and initiative in the real estate business.

Gaynell Roberts, Associate Broker and Co-Owner

Gaynell has worked in real estate since 1991. Her career started in Flagstaff with P.S. Property Services, where she kept books and handled all office activities. Gaynell joined Cave Pollock Realty & Management, Inc., (Ann’s previous business with a different partner) in 1994 as a property manager for residential properties and homeowners associations. She also provided bookkeeping services for about 400 properties and worked with investors to buy and sell their properties. Gaynell is active in several local organizations.

Gaynell brings an accounting background from Louisiana State University to Pollock Properties. Her well-honed skills allow us to provide excellent bookkeeping services to clients without outsourcing.

Doug Jensen, Licensed Agent and Co-Owner

Doug graduated from Northern Arizona University and, like many others, fell in love with Flagstaff and never left. After earning his B.S. in Political Science and B.A. in Religious Studies, he spent several years as an operations manager in the Flagstaff hotel industry. Doug joined Ann and Gaynell at Cave Pollock Realty & Management, Inc., where he managed residential properties and homeowners associations and sold residential properties. An active member of Big Brothers Big Sisters, and the Northern Arizona University Alumni Association, he takes pride in contributing to the local community.

Doug learned to speak conversational Spanish at the Bilingual Institute in Cuernavaca, Mexico. His language skills have helped him communicate with our Spanish-speaking clients and renters.

Cecelia “Acey” Christie, Bookkeeper and Property Manager

Cecelia “Acey” Christie lived on the Navajo reservation during her grade-school years. She is fluent in Navajo as a second language—a valuable skill when working with the Navajo people and their spiritual culture. Acey earned her BS in Parks & Recreation from Northern Arizona University in 1995. She met her husband while attending NAU and has lived in Flagstaff ever since.

Acey started in the real estate business as a receptionist at Flagstaff Property Management. She then went on to obtain her real estate license in the spring of 2007. Besides working for PPI, Acey keeps busy with raising her two kids and their pets. She enjoys going camping and hiking with her family, every chance they get.