Created in 2004, Pollock Properties, Inc. has two partners — Gaynell Roberts and Doug Jensen — who not only offer a broad range of complementary skills, but who are deeply involved in the local Flagstaff community. Previous co-owner, Ann Pollock, continues with Pollock Properties, Inc. as an Associate Broker.

All four are members of the National Association of Realtors®, the Arizona Association of Realtors®, and the Northern Arizona Association of Realtors®

Doug Jensen, Broker and Co-Owner


doug jensen
Doug graduated from Northern Arizona University and, like many others, fell in love with Flagstaff and never left. After earning his B.S. in Political Science and B.A. in Religious Studies, he spent several years as an operations manager in the Flagstaff hotel industry. Doug joined Ann and Gaynell at Cave Pollock Realty & Management, Inc. in 2001, where he managed residential properties and homeowners associations and sold residential properties. An active member of Big Brothers Big Sisters, and the Northern Arizona University Alumni Association, he takes pride in contributing to the local community. Doug learned to speak conversational Spanish at the Bilingual Institute in Cuernavaca, Mexico. His language skills have helped him communicate with our Spanish-speaking clients and renters.

Gaynell Roberts, Associate Broker and Co-Owner


gaynell roberts
Gaynell moved to Flagstaff in 1985, and has worked in real estate since 1991. Gaynell joined Cave Pollock Realty & Management, Inc. (Ann Pollock’s previous business with a different partner) in 1994 as a property manager for residential properties, commercial properties and homeowners associations. With an accounting background from Louisiana State University, she has provided bookkeeping services for about 400 properties and worked with investors to buy and sell their properties. Gaynell is active in several local organizations, and enjoys the hiking and camping available in Northern Arizona.

Jody Riebli, Bookkeeper


jody Riebli
Jody joined Pollock Properties, Inc. in June 2013 but has lived in Flagstaff for over 30 years. In the past, she worked in the tax preparation field (18 years), the NAU Bursar’s office, and the mortgage industry. These past few years she has been involved in property management. An active member of the Flagstaff community, she volunteers for various organizations. All three of her children attended Northern Arizona University. A licensed Realtor®, Jody brings a strong commitment to customer service to Pollock Properties, Inc..

James Roberts


jody Riebli
James Roberts is a Flagstaff native, graduating from Coconino High School and attending Coconino Community College. After working in several different fields around Flagstaff he decided to try his hand in Real Estate in 2017. His hobbies include hiking, archery, and gaming. Although new to the industry, he looks forward to working with Pollock Properties Inc. for many years.

Ann Pollock, Associate Broker


ann pollock
A third-generation Flagstaff resident, Ann has worked in real estate since 1969. Her stint in the industry covers all aspects of sales, property management, commercial management, commercial leasing, mortgage loan servicing, and limited appraisal activity. Prior to opening her own brokerage firm in 1982, she worked at Coldwell Banker Commercial Brokerage Company, Western Savings & Loan Brokers (in REO dispositions), and Northern Arizona Realty & Investment Company. She also leased and/or managed four major local shopping centers, including Westcor’s Flagstaff Mall. Ann has served on the boards of many local organizations, including the Northern Arizona Association of Realtors®, the Flagstaff Chamber of Commerce, the Advisory Board of the Salvation Army, the Flagstaff Pine Country Pro Rodeo and the Arizona Historical Society. She was part of the search committee for the new Dean of the College of Business at Northern Arizona University and currently serves as a volunteer for the Sheriff’s Search and Rescue. Ann was nominated for the Athena Award in 1992, a testament to her contributions to the community, as well as her excellence, creativity and initiative in the real estate industry.Although Ann no longer manages properties, she remains active in sales.